My package was marked delivered but I haven't received it

We understand this is frustrating - let's resolve it quickly!

First, please check:

1. All entrances to your home
2. Behind bushes or planters
3. With neighbors
4. Building mailroom or office
5. Inside garage or shed
6. With other household members

Still missing? Next steps:

1. Check the delivery photo if provided
2. Verify the shipping address was correct
3. Contact our support team immediately

What we need from you:

• Order number
• Tracking number
• Date marked delivered
• Whether you've checked with neighbors

Perks members have automatic protection - we'll replace or refund immediately!