I was charged but didn't receive an order confirmation

Don't worry - we'll locate your order!

First, check:

• Spam/junk email folder
• Promotions folder (Gmail)
• Correct email address used
• Bank shows pending vs. completed charge

What to do:

1. Check your account for the order
2. Look for any error messages at checkout
3. Contact support with payment details

Information we need:

• Email used for order
• Approximate order date/time
• Last 4 digits of card used
• Billing zip code

We'll find your order and resend confirmation immediately!