My order is taking longer than expected
Understanding and resolving shipping delays.
We apologize for the delay! Let's check on your order.
Normal delivery times:
- Processing: 3-5 business days
- USA shipping: 7-10 business days
- International: 12-15 business days
Common delay causes:
- High order volume during sales
- Customs processing (international)
- Weather or carrier delays
- Address verification issues
What to do:
- Check tracking for updates
- Verify shipping address is correct
- Allow full timeframe to pass
- Contact support if significantly delayed
We'll investigate and provide updates on your order status!
Was this helpful? Your feedback improves our support
My package was marked delivered but I haven't received it
I was charged but didn't receive an order confirmation
