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What if tracking shows no movement?

Understanding tracking delays and issues.

Sometimes tracking appears stuck - don't worry!

Common reasons:

  • Package moving between facilities
  • Tracking system delays
  • Customs processing (international)
  • Weekend/holiday periods

When to contact support:

  • No movement for 5+ days
  • Past expected delivery date
  • Tracking shows unusual status

We'll investigate with the carrier and provide updates!

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