Who pays for return shipping?
Understanding return shipping costs and responsibilities.
Return shipping responsibility depends on the reason for your return and the specific circumstances of your order.
How Return Shipping is Determined
Each return situation is different. The best way to understand who pays for return shipping is to contact us before sending anything back.
Contact Us to Confirm
Live Chat - Available 24/7 (fastest way to get clarity)
Email - contact@inspireuplift.com
Phone - 1-877-780-2973 (Mon-Fri 9am-10pm EST)
You can also reach out to the seller directly through your order page to discuss return shipping for your specific item.
What to Mention When You Contact Us
- Your order number
- Reason for return (defective, wrong item, change of mind, etc.)
- Photos if the item is damaged or not as described
Our team will review your situation and let you know about return shipping costs as part of the return approval process.
Important Notes
We recommend using trackable shipping with insurance for any returns. Keep your tracking receipt and email us photos so we can track the package.
Return requests must be made within 14 days of delivery, and all returns require approval before shipping items back.
Need Clarity on Your Return?
Don't ship anything back until you've contacted our support team or the seller. We'll clarify return shipping costs and provide instructions for your specific situation.
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Can I return a sale item?
What items cannot be returned?
