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What items cannot be returned?

Understanding our return exceptions and non-returnable items.

While most items can be returned, some exceptions apply:

Non-returnable items:

  • Custom or personalized products
  • Handmade items
  • Print-to-order products
  • Digital downloads
  • Perishable goods
  • Intimate or sanitary goods

Store credit only:

  • Items purchased with 25% or greater discount

Always check the product page for specific return information before purchasing. When in doubt, contact support!

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How do I start a return?

How long do refunds take?

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