What items cannot be returned?

While we accept returns on most items, certain product categories have restrictions to protect quality, hygiene, and fairness to sellers.

Items That Cannot Be Returned

Hygiene & Personal Use

• Beauty, personal care, and hair removal products
• Women's intimate apparel
• Health-related items

These items cannot be resold for health and safety reasons once opened or used.

Custom & Made-to-Order

• Print-on-demand products (made specifically for your order)
• Handmade items
• Personalized or customized products

These items are created specifically for you when you place your order, so we cannot accept returns due to change of mind.

Other Restricted Items

• Eyewear, jewelry, and watches (category-specific policies)
• Items purchased with gift cards or store credit
• Digital downloads

Store Credit Instead of Refund

Items purchased at 15% or more discount may receive store credit rather than a full refund to your original payment method.

Why These Restrictions Exist

Our sellers create and source unique products, and some items cannot be resold once opened, customized, or made to order. These policies protect both product quality and our sellers' businesses while keeping prices competitive.

Defective or Damaged Items

Even if an item is normally non-returnable, we will work with you if it arrives defective, damaged, or significantly different than described. Contact us within 14 days of delivery with photos.

Before You Buy

Always check the product description for specific return policies, especially for:

• Size charts (measure carefully for clothing and accessories)
• Color accuracy (check product photos and descriptions)
• Customization details (review carefully before ordering)
• Material specifications

Questions About Returns?

Live Chat - Available 24/7 (click the chat button for instant help) Email - contact@inspireuplift.com Phone - 1-877-780-2973 (Mon-Fri 9am-10pm EST)

Our support team can clarify return eligibility for specific products before you purchase. We're here to help you make informed decisions and avoid disappointment.