Can I return a sale item?

Sale and discounted items may have different return terms depending on the discount amount, product category, seller policies, and specific circumstances of your purchase.

How Discounts Affect Returns

The level of discount applied to your purchase can impact whether you receive a refund to your original payment method or store credit. Generally, items purchased at significant discounts (typically 15% or more off the retail price) may be eligible for store credit rather than a cash refund, though this is determined on a case-by-case basis during the return review process.

However, the specific threshold and terms can vary based on multiple factors including the product type, seller's individual policies, promotional terms at the time of purchase, and other considerations.

Product-Specific Considerations

Some sale items may fall into categories with additional return restrictions regardless of discount level:

• Print-on-demand or custom-made sale items (typically non-returnable)
• Clearance items marked as final sale
• Beauty, personal care, and health products on sale
• Handmade items offered at promotional prices
• Seasonal or limited-time offer products

Always check the product description for any "final sale" or "no returns" notices before purchasing discounted items.

How to Return a Sale Item

If you need to return a sale or discounted item, the process is the same as regular returns:

Contact Options:

• Seller First - Reach out through your order page to discuss return options
• Live Chat - Available 24/7 for immediate guidance
• Email - contact@inspireuplift.com with your order number
• Phone - 1-877-780-2973 (Mon-Fri 9am-10pm EST)

When contacting us, mention that your item was purchased on sale or at a discount. Our support team will review your order details, the original discount amount, product category, and reason for return to determine the appropriate resolution.

Store Credit vs. Refund

If store credit is offered instead of a refund to your original payment method, you can use it toward any future purchase on Inspire Uplift. Store credit does not expire but cannot be converted to cash or transferred to external accounts.

The determination of whether you receive store credit or a refund depends on various factors that our support team will explain when reviewing your specific return request.

Understanding Your Purchase

To check the discount applied to your order:

• Review your order confirmation email
• Check your account under "My Orders"
• Look at your payment receipt or invoice

The discount percentage and any promotional terms active at the time of purchase will be considered during the return evaluation.

Defective or Damaged Sale Items

Even if a sale item would normally be subject to different return terms, we will work with you if the item arrives defective, damaged, or significantly not as described. Contact us within 14 days of delivery with photos and a detailed explanation.

Product quality issues are handled separately from standard return policies, and we aim to find fair resolutions regardless of the purchase price or discount level.

Important Timing Requirements

All return requests, including for sale items, must be initiated within 14 calendar days from delivery. This timeframe applies regardless of whether the item was purchased at full price, on sale, or with promotional discounts.

After the 14-day window closes, return requests generally cannot be accepted, though exceptions may be considered for extenuating circumstances. Contact us as soon as possible if you have concerns about a sale item.

Before Purchasing Sale Items

Because return terms may differ for discounted products, we recommend:

• Reading the full product description carefully
• Checking for any "final sale" notices
• Reviewing size charts and measurements thoroughly
• Confirming color and specifications before ordering
• Contacting the seller with questions before purchasing
• Understanding that some sale items may have limited return options

Questions About Returning a Sale Item?

Because return policies for discounted items can be complex and situation-dependent, we strongly encourage you to contact our support team or the seller before making assumptions about return eligibility.

Provide your order number and mention the item was purchased on sale, and we'll review the specific details of your order to explain your return options clearly.

Live Chat - Instant answers about your specific sale item Email - contact@inspireuplift.com Phone - 1-877-780-2973 Seller - Contact through your order page

Our team can clarify exactly what return terms apply to your discounted purchase based on all relevant factors.

Final Notes

Return policies for sale and discounted items are subject to review on an individual basis. The specific terms that apply to your purchase depend on multiple factors including discount level, product category, seller policies, promotional terms, and reason for return.

For the most accurate information about returning a specific sale item you've purchased, please contact us directly. We're here to help you understand your options and find the best resolution for your situation.