Skip to main content

Can I exchange an item instead of returning it?

Information about product exchanges.

Exchanges are available for many products!

Exchange options:

  • Different size
  • Different color
  • Replace defective item

How to exchange:

  1. Contact the seller through your order page
  2. Request an exchange instead of refund
  3. Specify what you'd like to exchange for
  4. Follow seller's exchange instructions

Note: Exchanges are processed as store credit for eligible items. Some sellers may offer direct exchanges.

Was this helpful? Your feedback improves our support

Who pays for return shipping?

What if my item arrived damaged?

Email Support