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I ordered the wrong item - what now?

Fixing ordering mistakes.

Don't worry - we can help!

If just ordered (within 24 hours):

  1. Contact support immediately
  2. Request cancellation
  3. Place new order for correct item

If already shipped:

  • Wait for delivery
  • Initiate return (30-day policy)
  • Order correct item

Quick action increases chances of fixing before shipment!

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Why was my order cancelled?

My tracking number doesn't work

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