How do I open a resolution request for my order?

If you're experiencing an issue with your order, we're here to help make it right. Our Resolution Center is designed to quickly address concerns and find solutions that work for you.

When to Open a Resolution Request

You can open a resolution request for issues such as:

• Items that haven't arrived within the expected timeframe
• Products that don't match the description or photos
• Damaged or defective items received
• Missing items from your order
• Quality concerns with your purchase
• Issues communicating with a seller

How to Submit a Resolution Request

Choose the option that works best for you:

Option 1: Order Help Center (Fastest)

Complete our resolution form at www.inspireuplift.com/order-help-center

This is our recommended method as it routes your request to the right team immediately and allows you to track the status of your resolution.

Option 2: Email Us

Send details about your order issue to contact@inspireuplift.com

Include your order number and photos if applicable for faster processing.

Option 3: Call Us

Speak directly with our resolution team at 1-877-780-2973

Available Monday-Friday, 9am-10pm EST

What Information to Include

To help us resolve your issue quickly, please provide:

• Your order number
• A clear description of the issue
• Photos of the product (if applicable)
• What resolution you're hoping for (refund, replacement, etc.)
• Any communication you've had with the seller

What Happens Next

Once you submit your resolution request:

Within 24 hours — Our team reviews your case and reaches out with next steps

Investigation — We work with you and the seller to understand what happened

Resolution — We provide a fair solution, which may include a refund, replacement, or store credit

Follow-up — We ensure you're satisfied with the outcome

Our Commitment to You

✓ Every purchase on Inspire Uplift is protected

✓ We respond to all resolution requests within 24 hours

✓ Fair and unbiased review of every situation

✓ Multiple resolution options to meet your needs

✓ Perks members receive priority handling

Before Opening a Resolution Request

Try contacting the seller first — Many issues can be resolved quickly by messaging the seller directly through your order page. Sellers often provide immediate solutions.

Check your tracking — If your concern is about delivery timing, check your tracking link first to see the latest status.

Review our policies — Familiarize yourself with our Return Policy and shipping timeline to understand what's covered.

Need Help With Your Resolution?

Our support team is here to guide you through the process and ensure a fair outcome. We're committed to protecting every purchase and making sure you're satisfied with your Inspire Uplift experience.