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Understanding and Managing Recurring Charges

Recurring charges can sometimes be confusing. This guide clarifies how these charges may occur and how to manage or cancel them. We aim to make this process as transparent and straightforward as poss…

Inspire Uplift Marketplace
Updated by Inspire Uplift Marketplace

Recurring charges can sometimes be confusing. This guide clarifies how these charges may occur and how to manage or cancel them. We aim to make this process as transparent and straightforward as possible for you!

What are Recurring Charges?

Recurring charges typically relate to a VIP subscription (Inspire Uplift Perks) offering benefits like:

  • Package protection
  • Priority 24/7 support
  • Exclusive special offers and discounts

These subscriptions auto-renew monthly to ensure you don't miss out on these perks!

How Do Recurring Charges Happen?

When making a purchase, a pop-up may appear that offers a VIP subscription. If this is selected, you'll be enrolled in a monthly recurring charge.

How to Cancel a Recurring Charge

You can cancel your VIP subscription easily by following these steps:

  1. Log in to your account: Access your Inspire Uplift account on our platform.
  2. Navigate to Account Settings: Find the 'Account Settings' or 'Inspire Uplift Perks' section.
  3. Cancel Subscription: Look for an option to 'Cancel Subscription' or similar.
  4. Follow the Prompts: Complete the cancellation process as instructed.

Important Note:The exact steps may vary slightly depending on platform updates. If you encounter any difficulties, don't hesitate to contact our customer support team for assistance!

What if I Don't Have an Account?

If you're seeing charges but don't have an account, it's possible the subscription was linked to a different email address, or created automatically after a purchase. Contact customer support, providing your payment details (e.g. PayPal transaction ID, credit card statement) so we can locate your subscription and assist with cancellation.

Refunds on Recurring Charges

As per our policy, subscription charges are non-refundable once processed. However, we're always here to help clarify any confusion and ensure no further unwanted charges occur!

Other FAQs

I cancelled my subscription, why am I still seeing tracking emails?

Order and shipping confirmations are separate from subscription services. Unsubscribing from emails can be done via links at the bottom of the emails themselves.

I've been charged, but I don't recall signing up.

It's possible the VIP subscription was selected during a previous purchase through a pop-up offer. We recommend reviewing your account settings. We're here to help if you have questions!

Why was I charged a different amount last month?

Inspire Uplift is a US-based company, and all charges are in USD. The difference in the amount could be due to currency conversion rates if you're located outside of the US.

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