What data do you collect?

We collect only what's necessary to process your orders, provide customer support, and keep your account running. We're not in the data business — we're in the shopping business. Here's a transparent look at exactly what we collect, why, and what we never do with it.

What We Collect

When You Create an Account: Name, email address, and password (stored as an irreversible encrypted hash — we can't see your actual password). This is the minimum needed to create and manage your account, verify your identity, and communicate with you about orders.

When You Place an Order: Shipping address, phone number (for carrier delivery contact), and payment information. Payment details go directly to our certified payment processors through encrypted channels — we never store your full card number, CVV, or banking credentials. Order details (items, amounts, dates) are retained for your order history and legal/tax requirements.

When You Browse: Technical data including IP address, browser type, device information, and cookies. This is collected automatically and used for website functionality, security, and improving your experience. We also track products viewed and search queries to power recommendations like "Recently Viewed" and "You Might Also Like" — helping you find products without searching for everything manually.

When You Contact Support: Communication records from live chat, email, and phone interactions. These are retained for quality assurance and to reference if a follow-up is needed on your issue.

When You Opt Into Marketing: Your email subscription status and communication preferences. Used only to send promotional content you've agreed to receive — and easily adjustable or opt-outable at any time.

What We Never Do

Never sell your data. Not to advertisers, data brokers, marketing companies, or anyone else. Your information stays within our platform.

Never share your email with sellers. Sellers receive only your name and shipping address to fulfill orders — nothing else.

Never store full payment details. Full card numbers and CVVs never touch our servers. Saved payment methods use secure tokens only.

Never track you across other websites. Our data collection is limited to your activity on Inspire Uplift. We don't follow you around the internet.

Never use data for purposes we haven't disclosed. What's listed here is what we do. If we ever change our practices, we'll notify you before the changes take effect.

Who Sees Your Data

Payment Processors — receive payment info to process transactions. PCI-DSS Level 1 compliant.

Shipping Carriers — receive name, address, and phone number to deliver orders.

Sellers — receive name and shipping address only. No email, no payment details, no account info.

Service Providers — trusted partners for hosting, email delivery, support tools, and analytics. All bound by data processing agreements.

Nobody else. We don't share data beyond what's listed above without your consent or a legal requirement.

Your Control Over Your Data

Access it: Request a full copy of everything we hold about you.

Correct it: Update information in Account Settings or ask us to correct it.

Delete it: Request full or partial deletion at any time. Email data@inspireuplift.com.

Opt out of marketing: Click "Unsubscribe" in any marketing email — instant removal.

Manage cookies: Control cookie preferences through your browser settings.

These rights apply to all customers. GDPR provides additional protections for European customers, and CCPA for California residents. For full details, see our articles on GDPR Compliance and our Privacy Policy.

How We Protect It

All data is protected by 256-bit SSL/TLS encryption in transit, encrypted storage for sensitive data, annual third-party security audits, restricted internal access controls, continuous security monitoring, and two-factor authentication available for your account (Account Settings > Security).

Frequently Asked Questions

Q: Do you collect data if I browse without an account? A: We collect basic technical data (IP address, browser type) and cookie-based browsing data for site functionality. This data isn't tied to a personal identity unless you log in. Using private/incognito mode prevents cookies from persisting after you close the browser.

Q: How long do you keep my data? A: Account data is kept while your account is active. Order records are retained for legally required periods (typically 5-7 years for tax compliance). Browsing data is retained temporarily for recommendations. You can request deletion at any time, subject to legal retention requirements.

Q: Can I use Inspire Uplift without giving you any data? A: You can browse products without any account or personal data. Purchasing requires basic information (name, address, email, payment) because we need it to process and deliver your order. We collect the minimum necessary.

Q: Do you collect more data through the app than the website? A: The app collects similar data to the website. It may additionally collect device-specific information and push notification preferences. The same privacy protections and policies apply across both platforms.

Q: Where is my data stored? A: Our systems are based in the United States. International data transfers comply with GDPR requirements through appropriate safeguards. Your data receives the same protection regardless of where it's processed.

Privacy Questions?

📧 Data requests: data@inspireuplift.com 📧 General support: contact@inspireuplift.com 💬 Live chat: www.inspireuplift.com/contact?chat (24/7) 📞 Phone: 1-877-780-2973 (Monday-Friday 9am-10pm EST | Weekends 11am-8pm EST, limited availability | After-hours AI assistant available 24/7) 📱 Text: Text "Help" to 1-877-780-2973

Full Privacy Policy: linked in the footer of any page on www.inspireuplift.com