I Didn't Receive My Order Confirmation Email

If you placed an order but didn't receive a confirmation email, here's how to find it or verify your order:

Step 1: Check Your Spam/Junk Folder Order confirmations often get filtered, especially with:

• Outlook / Hotmail
• Comcast / Xfinity
• Yahoo Mail
• Corporate email accounts

Look for emails from contact@inspireuplift.com with your order number in the subject line.

Step 2: Search Your Email Search your entire inbox for:

• "Inspire Uplift"
• "Order confirmation"
• Your email address (in case it was forwarded)

Step 3: Check Your Account If you were logged in when you ordered:

1. Go to www.inspireuplift.com
2. Log into your account
3. Click "My Orders"
4. Your order should appear there with all details

Step 4: Prevent Future Issues Add contact@inspireuplift.com to your contacts or safe senders list. This tells your email provider our messages are legitimate.

Guest Checkout? If you checked out as a guest (without logging in), your order won't appear in any account. Your confirmation email is your only record — that's why finding it is important.

Payment Charged But No Confirmation? If you see a charge on your card but never received confirmation:

1. Check spam folders thoroughly
2. Contact us with:
   • The email address you used at checkout
   • The charge amount and date
   • Last 4 digits of the card charged

We'll locate your order and resend the confirmation.

Our Confirmation Emails Come From:

• contact@inspireuplift.com
• no-reply@inspireuplift.com

Any other sender claiming to be Inspire Uplift is not from us.