What if my international package is stuck in customs?
Dealing with customs delays.
Customs processing is normal for international orders!
Typical customs timeline:
- Usually 2-5 days
- Can take longer during busy periods
- Varies by country
If delayed in customs:
- Check tracking for updates
- May need to provide information
- Contact local customs if needed
- Reach out to our support for help
We typically cover duties, but some countries require direct payment.
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