How to Contact Sellers and Get Product Information

Inspire Uplift is a marketplace connecting you with 55,000+ independent sellers. Here's how to work with sellers:

How to Message a Seller:

1. Log into your account at www.inspireuplift.com
2. Go to the product page, or find your order in "My Orders"
3. Click "Chat with Seller" or "Message Seller"
4. Send your question directly to the seller

When to Contact the Seller:

• Pre-purchase questions about specifications, sizing, or compatibility
• Customization options and personalization requests
• Questions about what's included in the package
• Product usage instructions specific to their item

When to Contact Inspire Uplift Customer Support:

• Order status, tracking, and shipping issues
• Returns, refunds, and exchanges
• Payment and billing questions
• Issues with orders that sellers don't resolve
• Reporting seller problems

If a Seller Doesn't Respond: Sellers typically respond within 24-48 hours. If you haven't heard back:

1. Contact us with your order number or product link
2. We'll reach out to the seller on your behalf
3. We'll ensure you get the information or resolution you need

Your Protection: Regardless of which seller you purchase from, you're protected by Inspire Uplift's policies:

• 30-day return policy
• Purchase protection for items not received or not as described
• Refunds for defective products
• Customer support assistance

You're never dependent solely on the seller — we're here to help if any issues arise.