What if support can't resolve my issue?
Escalation options for complex problems.
We'll keep working until resolved!
Escalation process:
- Initial support attempt
- Escalate to supervisor
- Involve seller if needed
- Management review
- Fair resolution guaranteed
Your rights:
- Purchase Protection coverage
- Fair treatment
- Timely resolution
Was this helpful? Your feedback improves our support
Can I schedule a support callback?
How do I leave feedback about support?
