What information should I have ready when contacting support?
Prepare these details for fastest assistance.
Having the right information ready helps us help you faster!
Please have ready:
- Order number
- Email address used for order
- Description of your issue
- Any relevant photos (for damaged items)
- Tracking number (for shipping issues)
For account issues:
- Account email address
- Approximate date of last order
Don't have all this info? No problem! We'll still help you!
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